RETURNS AND REFUNDS
Since each order is unique to customer and has no re-sale value, All Sales Are Final. If we verify that we made an error, we will promptly re-print the order. No Refunds or Credit. No Exceptions.
Customer must notify PixelsPrinted within 5 business days of order acceptance to notify any defects discovered in the ordered product.
PixelsPrinted will be happy to help you cancel your order prior to starting work on your proof. However, orders may be eligible for cancellation upon request via email. Our Customer Service Team will inform you of any cancellation charges depending on the stage of the order.
If an order is canceled, any labor hours (proofs, graphic design work, etc.) or administrative fees (credit cards fees, etc.) will be subtracted from your refund. The minimum is 50% of the total transaction.
There is a NO REFUND for Custom Graphic Design Service orders that have been placed and work has began.
All work and services rendered to Customer remains PixelsPrinted’s property until Customer has paid for it and discharged all other debts owing to PixelsPrinted. If Customer misuses service(s) in any way, PixelsPrinted reserves the right to contact the parties responsible for the misuse, and demand the cost for the service(s).